I will NOT be NICE – BANGI KOPITIAM s*#@s!April 8, 2007
I don’t want to be a Malay critic who criticize another Malay, but i just had a terrible experience with a relatively new Malay restaurant (name as mentioned above ..) they totally s*#$s! For a start, a general rule for a kedai makan owner, “don’t ever get the customer/s pissed off over BREAKFAST”.. we (the customer) were very hungry in the morning and were looking forward for a nice, if not very delicious breakfast, but what is good breakfast without an excellent service?? In our case, we don’t even get an excellent service, but better yet, a “very mediocre (to the core, mind you!) service”. we had to wait for like 10 minutes ( thousands of signal had been given to all the waiters in between sitting down and have a waiter came to our assistance), but when he came to our table, he took the remaining dishes away, then we waited for another 2 minutes for him to bring our menus, then another 2 minutes for him to wipe clean the tables, than another minute for him to take our order (and that is after he took the order from the next table, who came 10 minutes latter than us, but the girl is a little hotter than us 3 combined ..). Total operation time for order taking : 15 minutes. and that torturing 15 minutes, we had to endure another tprture of waiting for like 29 minutes before our first order arrived in the form of the toast. The taste, well, oookkaaayyy laaaa … then after 5 minutes our iced coffee arrived, and then 1 waiter came and said : “kak order nasik lemak rendang ayam 2 ye? rendang ayam dah abis.. sotong nak?” macam HARAM! chahchahchah (bukan nama sebenar ..) and midesmidesmides (juga bukan nama sebenar) was so pissed off, that they instantly feel like going back to their hometown and eat mom’s nasik lemak! they lost their appetite and refused to eat anything else .. i waited for my other order, that is the half-boiled egg, and it still hasn’t materialized even after 40 minutes .. i wonder, does it really takes like an hour to HALF-BOIL the egg? so, we left, FAST AND FURIOUS .. (drift drift drift .. background music ..).. and later end up here, in San Fransisco Pizza, Bangi, where the waiter came to our assistance almost immediately the moment we step inside the restaurant, helped us with the wifi connection and served fast, and delicious dishes of lasagna and pizza .. all in all, the Malays (or rather, this particular Malay) has to learn more about how to run a successfull business, collect a bunch of loyal customer and most of all, give a lasting good first impression(in terms of interior decor, friendliness of staff, excellent and warm service and palatable food and coffee). You didn’t give any to us, and sorry, we definitely are not going back to your premise!